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Report Skype service in China recording, censorin

04 Sep 2010

“TOM-Skype is censoring and logging text chat messages that contain specific, sensitive keywords and may be engaged in more targeted surveillance,” the report concludes. “What is clear is that TOM-Skype is engaging in extensive surveillance with seemingly little regard for the security and privacy of Skype users. This is in direct contradiction of Skype’s public statements regarding their policies in China.”

TOM-Skype, eBay’s joint venture in China, is recording customer text chats and censoring them if they contain certain keywords related to topics the government deems objectionable, according to a report released on Wednesday (PDF) by researchers in Canada.

“This is the worst nightmares of the conspiracy theorists around surveillance coming true,” Ronald J. Deibert, an associate professor of political science at the University of Toronto, told The New York Times. “It’s X-Files without the aliens.”

The keywords that trigger action include words related to Taiwanese independence, the banned religious group Falun Gong, and political opposition to the Chinese Communist Party, says the report from the Citizen Lab at the University of Toronto.

Not only is the data collection suspect, but there are inadequate safeguards to protect the privacy of the TOM-Skype users, according to the report. The records and information needed to decrypt the log files are kept on servers that are accessible by the public.

The service also routinely logs and captures millions of records that include
personal information and contact details for any text chat and voice calls placed to TOM-Skype users, including calls from Skype users, the researchers found.

Representatives from eBay did not immediately respond to e-mails seeking comment on the report.

Set Internet Explorer and Firefox to maximize your

30 Aug 2010

Stay safe while browsing with Firefox
Just because Mozilla’s open-source browser has a reputation for security doesn’t mean you can use it to visit any site on the Web without a care in the world. Last month I described NoScript, a free Firefox add-on (donationware, actually) that lets you decide which scripts can run on which Web pages on a case-by-case basis. If you use Firefox regularly and you haven’t added NoScript, download and install it, and in no time you’ll wonder how you ever browsed without it.

Tomorrow: Get your Office docs online with Office Live Workspace.

There’s another simple step you can take to improve Firefox’s security: Make sure you have the browser set to update automatically. The current version is 2.0.0.12; to check your copy’s version, click Help > About Mozilla Firefox, and look for the version number under the product’s name. To verify that the program updates automatically, click Tools > Options > Advanced > Updates, and make sure Firefox is checked under “Automatically check for updates to.” You may also want to check “Automatically download and install the update” under “When updates to Firefox are found.” I also check “Installed Add-ons” under the former, and “Warn me if this will disable any of my add-ons” under the latter.

Wipe your browser's history clean by clicking Delete All in IE7's Delete Browsing History dialog, or clear each category separately.

(Credit:
Microsoft)

Get into the habit of covering your browsing tracks on a regular basis. In IE7 you can wipe out your browser history, Temporary Internet Files, cookies, saved form data, and saved passwords at one time by clicking Tools > Delete Browsing History > Delete All. Or erase each category separately by clicking the appropriate button in the Delete Browsing History dialog box.

Set Firefox to check for updates automatically via the Advanced Options dialog box.

Maximize security in IE7 for Vista by making sure Protected Mode is enabled.

There have been some reports of Protected Mode causing problems, so if a particular page won’t load or run correctly, disabling this feature may solve the glitch, though I don’t recommend keeping Protected Mode off. The Web’s not getting any safer, and you need all the protection you can get.

Web sites often know the page you were on before you opened one of their pages. To block this referrer header, type about:config in the address bar, press Enter, navigate to network.http.sendRefererHeader, double-click it, and set the integer value to 0.

Another great new feature in IE7–for XP and Vista alike–is the Phishing Filter. Why the filter is off by default I’ll never know. To activate it, click Tools > Phishing Filter > Turn On Automatic Website Checking > OK. Unfortunately, choosing Tools > Phishing Filter > Phishing Filter Settings merely opens the Advanced Internet Options dialog box, where you can scroll down to the Phishing Filter section under Security, only to find that your only two options are to disable the filter, and to “turn off automatic website checking.” But while you’re in the Advanced Options settings, make sure “Automatically check for Internet Explorer updates” is checked in the Browsing section. Click OK when you’re done.

Modern browsers are much better than their predecessors at keeping your Web activity private and your data safe. Still, you may not have your browser configured to provide optimum security. Take a few minutes to give Internet Explorer 7 and
Firefox 2 a safety check.

Batten down IE7’s hatches
The version of IE7 for Vista adds the Protected Mode, which allows Web sites to access only the Temporary Internet Files folder on your PC. According to Microsoft, this feature is on by default for the Internet, Intranet, and Restricted zones, but disabled for the Trusted Sites and Local Machine zones. On my machine it was enabled for all zones. You’ll see “Protected Mode: On” in the status bar when it’s active, or click Tools > Internet Options > Security, and make sure “Enable Protected Mode (requires restarting Internet Explorer)” is checked at the bottom of each zone.

(Credit:
Mozilla Foundation)

Not long ago an attempt was made to spoof Firefox’s address bar to fool people into thinking they were on a site other than the one they were actually visiting when a link opened in a new window. The simplest way to avoid this is by setting Firefox to open links in a new tab rather than a new window: Click Tools > Options > Tabs, and make sure “A new tab” is selected under “New pages should be opened in.” You can also disable this feature by typing about:config in the address bar, pressing Enter, navigating to dom.disable_window_open_feature.location, and double-clicking it to change it to “true”.

(Credit:
Microsoft)

3Dconnexion’s new 3D controller for notebooks

24 Aug 2010

I’ve been a fan of the original SpaceNavigator for a while now. It makes a huge difference to navigating through Google Earth or Microsoft Virtual Earth. I tried out the new SpaceNavigator for Notebooks with these applications. All other things being equal, I marginally prefer the larger size and greater heft of the desktop model. However, if I were regularly using a 3D application on my notebook while traveling, the new device’s design strikes me as a reasonable tradeoff for the weight and bulk savings.

6DOF refers to the fact that you can use the controller to generate six different motions. Pressing it front/back and left/right are the two motions that correspond to moving a mouse around the desktop. Pressing down and pulling up translate you vertically ("z" dimension for the mathematically inclined); this corresponds to altitude or zooming in Google Earth. The other three motions are those familiar to joystick users: rotation around the three perpendicular axes, i.e. yaw, pitch, and roll (or spin, tilt, and roll as 3Dconnexion calls them).

(Credit:
3Dconnexion)

commentary

Another interesting category is the six-degrees-of-freedom (6DOF) controller. These aren’t particularly new but, until recently, they’ve been targeted primarily at 3D CAD professionals and have been priced in line with relatively expensive engineering software. If you’re spending thousands of dollars for a CAD package, spending a few hundred for a piece of hardware that lets you use it more easily is pretty much a no-brainer. (Devices of this type are also a good match for controlling robotics.)

At least for me, actually using the controller feels intuitive even if it’s a bit hard to explain how it works. It’s a fun toy even if you don’t have a serious need for one. (One hint. For Google Earth, I prefer to turn off tilt in the controller’s customization panel. The tilt rotation is the one that lets you look at the surface of the earth from an angle. I typically prefer to keep the view from straight over head and, if tilt is on, it’s hard not to shift it a bit while you’re moving around the surface of the globe.)

The company calls the SpaceNavigator a "3D mouse" but that’s a misnomer. It’s only a mouse in the sense that it’s roughly the same size as a mouse and you operate it with one hand. If anything, it’s closer to a trackball. However, it’s really its own class of input device and does not, in any case, replace a mouse except for navigation (specifically) within about 120 supported 3D applications. But it’s understandable that "6DOF controller" might have been a wee too geeky for the general population.

As I’ve written about previously, we’re starting to move beyond the familiar keyboard  and mouse/touchpad, and two-handed game controller as ways of interacting with our computer systems. In the gaming world, the motion-sensing
Nintendo Wii remote is the most obvious innovation. Elsewhere, multi-touch screens, either on the large scale (Microsoft Surface) or small scale (Apple iPhone) have been garnering a lot of attention.

However, more recently, 3Dconnexion, a wholly owned subsidiary of Logitech, has pushed down the price point considerably with its SpaceNavigator line. The SpaceNavigator PE is $59 (MSRP) for a non-commercial use license with online support and the SpaceNavigator SE is $99 (MSRP) for a commercial use license with full support. (The two differ only in licensing and support; they’re otherwise physically identical and support the same software.) The company has now updated its lineup with the SpaceNavigator for Notebooks, priced at $129. It’s a bit smaller than the standard SpaceNavigator and, at .55 pounds, weighs about half as much. It also includes a small case.

Google’s ad quality changes imminent

21 Aug 2010

Google headquarters in Mountain View, Calif.

(Credit:
Stephen Shankland/CNET News.com)

Attention advertisers: a promised change to Google’s AdWords quality-judging method will take effect in coming days.

The change adjusts Google’s calculation of advertiser’s quality score–a key factor in determining how much the advertiser must bid to ensure ads are placed next to search results. With the new system, quality is calculated at the time a Google user performs a search, though historical data such as an advertiser’s click-through rate still factor into the equation, Google’s Trevor Claiborne said on its AdWords blog on Monday.

Given the size of the industry that’s grown up around Google’s search-ad system, any changes can cause indigestion in the search-engine marketing (SEM) business. Google tried to encourage people to look at the big picture, though: “These improvements are part of a continuing effort to deliver relevant ads to our users, and also to provide you with more control over your bidding and more insight into the quality of your ads and keywords,” the company said.

Another change replaces the “minimum bid” price with an estimate for how much a particular advertiser would have to bid for ads to show on the first search page.

“Queries with a high level of advertiser competition may have significantly higher first page bid estimates, because you’ll likely need to bid above the old minimum bid to rank higher than your competition and show on the first page,” Google said. “Remember that you can bid less than your first page bid estimate and still show on subsequent pages–as long as your keyword is relevant to our users.”

Virgin’s music stopped paying long ago

21 Aug 2010

Apple and digital music will go on, but CDs and Virgin Megastores are on their way out.

(Credit:
Greg Sandoval/CNET News)

One can hardly find a better symbol of the music industry’s crossover from physical CDs to digital downloads than the intersection of San Francisco’s Stockton and Market streets.

On one corner sits a Virgin Megastore, once an icon of hipness and high-end music tastes. Now it looks more like a schlock discounter. Signs blare from the facade: “Store Closing” and “Up to 40 percent off.”

Just across Stockton is a stainless-steel storefront uncluttered by text. Only a single Apple logo glows from the metal and the overall feeling created is of permanence and futuristic technology. Arguably, Apple has done more than any other company to advance digital music, which has driven the CD into obsolescence and retailers like Sam Goody, Tower Records, and Virgin Megastores out of business.

Virgin will close the last six U.S. retail locations over the next several months. There were once more than 20 stores based in this country.

Bad sign: Adrian Gomez, a Virgin Megastore employee tries to sell iPods across the street from the Apple store.

(Credit:
Greg Sandoval/CNET)

Truth be told, Virgin ceased being a player in the music category a long time ago, said my music industry sources. The company had begun concentrating on DVD and other merchandise sales awhile ago, said one source.

How bad have things gotten at Virgin? On Sunday, while the San Francisco location was attracting shoppers, many of them were leaving empty-handed. Apparently 40 percent off isn’t enough to get some shoppers to buy.

Cameron Conway, 21, and his fiancee, Nici Rodich, 43, didn’t buy and neither of them felt much remorse at the loss of record stores, they said.

“We were in the area and came in to see if there was anything we wanted,” Conway, an unemployed student said. “There wasn’t.”

Rodich, of Novato, Calif., said she remembers how important to our culture albums were years ago but said, “You can’t stand in the way of progress. I’m a court reporter and I’ve learned that when it comes to technology you’ve got to move forward or fall by the wayside.”

Even Adrian Gomez, 23, a Virgin Megastore employee, says he buys much of his music online and understands why consumers are going digital. Still he says, the crossover will mean he will lose his job, along with hundreds of other store employees.

“I understand why people buy online,” Gomez said. “It’s easier and we’re a lazy culture. But I’m an artist and I’m going to miss album artwork. It’s sad.”

Miami tries to bridge its digital divide

21 Aug 2010

MIAMI–In the basement of a Catholic church, a woman loudly shouts the word “three,” and a chorus of seniors repeats the word several times as part of their regular English lessons. A few yards a way, a small flea market features a display of clothes and other items. But next door to the flea market is the crown jewel of the Gesu Senior Center: its computer lab.

Click here to read all of the stories in The Borders of Computing series.

What began last year with only a couple computers in a corner, now consists of two enclosed rooms packed with PCs. This past Friday, about thirty Spanish-speaking seniors learned how to use the computers to make greeting cards. Seniors come to the lab three days a week for the lessons and two other days a week the lab is open for people who want to send e-mail and keep up with friends and family.

Among the first seniors to use the lab when it opened was Maria Rico, 77, who moved to the United States in 1978. As a volunteer at the church that houses the senior center, Rico heard about the class and signed up without hesitation.

Despite having only received six months of formal education, Rico has been one of the lab’s most dedicated users, relying on it to keep in touch with her grandchildren in Colombia, who pay to use an Internet cafe to respond to her notes.

A number of seniors look on as they get computer training at Miami's Gesu Catholic Church and Senior Center.

(Credit:
Ina Fried/CNET News.com)

In another corner of the room, Beatriz Gomez signs in to check her e-mail. The computer allows her to connect with her brother, nieces and nephews, and many friends back in Colombia.

“It shortens the distance,” she said.

But many of the economic and social barriers that existed in Colombia have also manifested themselves in Miami. Despite the wealth on display on Miami’s beaches and a wave of investment that has modernized the downtown skyline, the city of Miami remains one of the nation’s poorest.

The senior center is one component of a citywide program called Elevate Miami aimed at offering educational opportunities to citizens of all ages. Another part of the program called “Rights of Passage,” offers all sixth-graders in the city the opportunity to earn a free computer, provided they maintain decent grades and maintain the respect of their teachers. Parents are also required to complete a session.

Maria Rico, who moved from Colombia to the United States in 1978, was only allowed to go to school for six months as a child, but has been an avid participant in the computer classes at Gesu since the lab opened last year.

(Credit:
Ina Fried/CNET News.com)

“When we’ve looked in some of our particularly disadvantaged neighborhoods, we see computers in less than a third of houses,” said city of Miami CIO Peter Korinis. “We see Internet connections in less than a quarter. Clearly these families and these households are going to have an uphill fight to take advantage of all that a computer has to offer, whether its education or health care or jobs.”

In 2004, Miami wired the first of its city parks for Internet access. The city had planned to add parks methodically, but the demand proved tremendous and it connected more than 20 parks that first year with anywhere from a single PC to labs with a dozen or more computers. As of January, the city had 43 parks hooked up with 293 computers in total.

But the city was careful where it put its dollars, Korinis said.

“These are not sumptuous computer centers,” he said. “In many cases, these are multipurpose rooms. They roll out the mats and do gymnastics, then they role back the mats and roll out the computers.”

The most important things the parks offer is proximity to the people who need computer access most. “That’s why we chose these places,” Korinis said. “It’s safe and its close.”

For the PCs, the city found a willing donor: itself.

In the past, the company had auctioned off its outdated but working machines for as little as $5 apiece. Microsoft provided new software for the machines, while AT&T and Comcast are providing Internet access for the parks and senior centers.

Irma Orfila, another of the regulars at the Gesu senior center, said she had never used a computer until the lab opened.

“I always was afraid,” she said. “Today you have to do it, to feel alive, to feel younger.”

The newest Internet whodunnit Who cut the cables

21 Aug 2010

Three undersea fiber-optic cables get cut in just one week, and the conspiracy crowd is already convinced this is the prelude to World War III–or at the very least, a United States bombing assault on Iran.

Truth be told, I’m not ready to dismiss their paranoia completely. Yes, they are nuts but they’re not entirely crazy. Look, outside of a handful of Washington insiders, how many of you really thought after September 11 that we’d be in control of Iraq, come winter 2008?

News.com Poll What or who caused the undersea cable rupture?

Normal wear and tear
Secret ops warfare
Dick Cheney was bonefishing in the area

View results

The cable cuts knocked out Internet service in a good chunk of the Middle East and South Asia. (There are reports of a fourth cable out of service but so far that’s unconfirmed.) What’s behind the disruptions? Two of the cables are owned by Flag Telecom, the other by a consortium of telcos. At this point, the companies suggest the most likely culprit is Mother Nature.

In the absence of further details, that’s as plausible an answer as any. But the official explanation has been drowned out by a more cynical take in the blogosphere and some regional news outlets.

My former CNET colleague John Borland has a great piece up at the ABC News site outlining the sequence of what’s known so far. In particular, this nugget:

“Undersea cable damage is hardly rare–indeed, more than 50 repair operations were mounted in the Atlantic alone last year, according to marine cable repair company Global Marine Systems. But last week’s breaks came at one of the world’s bottlenecks, where Net traffic for whole regions is funneled along a single route. ”

Not that any rational explanation is going to suffice in our fevered times. After the news broke, one 2003 U.S. government document began to make the rounds as Exhibit No. 1. The heavily redacted Department of Defense information operations report specifically calls out the Internet as potentially an enemy weapons system. (Decide what you will. Here’s the link to the report.)

The Long Tail works…because you have no chance a

21 Aug 2010

commentary

I’m not sure what to do with this information, but I think Seth Godin is probably right in his estimation of the Long Tail theory:

A lot of people don’t seem to understand a key implication of the long tail: Given the choice, it’s better to make a hit. If you have a choice of cutting a top 10 record or making a track of Jamaican polka music for iTunes, go for the hit.

If you have a choice between being on page 30 of the Google results for “Bolivian sushi” or the number one match for “buy life insurance”, go for the latter. No brainer.

The problem, of course, is that you don’t have a choice. You can give the hit a shot, but it’s awfully crowded at that end of the curve.

My question? Is the Long Tail where losers go to die? If so, is there a way to turn losing in the Short Tail into a strategy? I don’t think so. I don’t think there’s a viable way to be “the lame alternative for those who don’t want the hit.” It’s probably true that we have no choice but to be part of the Long Tail, but I can’t see a way to decide to be second-best from the beginning.

In short, the Long Tail is a great theory, but seems to provide no concrete, strategic direction. At least it made Chris Anderson rich. It probably won’t make you rich.

Google’s digital-book future hangs in the balance

21 Aug 2010

Google, the company best equipped and most motivated to digitize the world’s books, wants to offer the world an online Library of Alexandria. The decisions of the Justice Department, authors, book publishers, a federal judge, and Google itself likely will determine whether the company actually does.

Nobody in recent years has accused Google of lacking ambition, but its Google Book Search project is certainly among the company’s top projects when it comes to chutzpah. That’s not just because of the technical and financial hurdles of scanning, indexing, and displaying online millions of books, it’s also because of the tangled intellectual property and legal concerns involved in the controversial project.

After revealing the book-search project in 2003, Google drew copyright infringement lawsuits from the Authors Guild and the Association of American Publishers in 2005, but an October 2008 proposed settlement, now under review by Judge Denny Chin of the U.S. District Court for the Southern District of New York, has converted those groups from adversaries to allies.

The settlement, if approved, could neatly cut a Gordian knot of copyright entanglements though setting Google back $125 million. That’s because it would enable Google not only to display books that are out of copyright and those that are in print by cooperating publishers, as it does today, but also those from the vast collection of in-copyright brooks that are out of print–even when those holding rights to those books didn’t specifically agree to Google’s plan.

The complicated proposed settlement invoked the wrath of some authors concerned it would grant Google monopolistic power over online publishing, and the court extended the deadline for authors to choose whether to opt out of the settlement from May to September. Then the other shoe dropped this month: the Justice Department signaled serious antitrust scrutiny by issuing subpoena-like civil investigative demands, or CIDs, to check into the matter.

AIG and General Motors apparently are too big to fail. But the way the opposition to Google Book Search is shaping up, it looks like some believe Google is too big to succeed.

Why doesn’t Google just scrap it?
Google Book Search isn’t just another Google project. It’s a link from Google’s current Internet-based view of humanity’s collective knowledge to the broad and deep information contained in the world’s books. If the company succeeds in its ambition, the world’s books will emerge from dusty library stacks to be reborn on the Web, and Google already has a 7-million book start.

“Google’s mission is to organize the world’s information and make it universally accessible and useful,” the company tells us. And conveniently, the company has found a way to make money presenting that information: sell ads next to search results based on the search terms people type in. To foster business growth and to meet rising expectations, Google must collect more data on its servers and improve the algorithm that selects search results from that data.

Google Book Search can show the content of books as well as links of places to buy it and advertisements.

(Credit:
Screenshot by Stephen Shankland/CNET)

The beauty of Google’s approach is that it picks winners in search results based on the collective judgment of humans on the Internet rather than its own assessment of the content’s quality. Adding data from books to search opens up a new pool of data, potentially leading to relevant search results for more search queries.

“We’ve always said that the perfect ‘I’m feeling lucky’ experience is when we get that answer right for you every single time. Maybe it comes from a Web page, maybe from a video, sometimes from a book,” spokesman Gabriel Stricker said. “Our ability to have the most comprehensive search engine improves our ability to deliver on core search, which is the core of our business and one that’s proven itself to be really profitable.”

Though search is Google’s primary business, the company also stands to make money directly from book search. Under the proposed settlement, Google could share revenue with authors and publishers from sales of PDF copies of books, from fees from institutional subscriptions granting access to its online library, and from advertising.

When Google began its project, it showed only short “snippets” of text from books it had scanned, just as it does today with excerpts from Web sites it shows in search results. The company argues that such snippets may be shown under the “fair use” provision of copyright law that use of copyrighted information under some circumstances without licensing it first.

The book-search lawsuits challenged whether such use was permissible. But by the time the proposed settlement arrived, though, Google got much more for its $125 million.

How does the proposed settlement work?
It took months to hammer out the proposed settlement, which runs to 320 pages including 15 appendices. Among its key features is the establishment of a Book Rights Registry, run by authors and publishers to keep track of who owns rights to which books and to collect money from Google’s online sale of those books, either through individual use or through institutional subscriptions. For orphaned works, the registry would keep money from online sales for later distribution to rightsholders that turn up later.

Google, seeing lemons in the form of the Authors Guild’s a class-action lawsuit, ended up with lemonade in the settlement. Class-action settlements apply to a class of potential plaintiffs, and in the case of Google Book Search, those with rights to books must opt out of the settlement if they don’t want to be a party to it. That means essentially that Google would be permitted to show content from in-copyright, out-of-print books and sell online copies of those books even without an explicit agreement with the books’ rightsholders.

The Berkman Center for Internet and Society at Harvard estimates this latter category accounts for 70 percent of Google Book Search books, and it’s a key factor for so-called orphan works–books or other materials whose authors can’t be located. The settlement would grant Google rights to use those works, but competitors–Microsoft, Amazon, or the Internet Archive are all real possibilities–without their own handy class-action settlement would be have to try to seek such permission in advance from each rightsholder or risk copyright infringement litigation.

Access to these orphan works is the first thing Google could get beyond its original book-search project. The second is the ability to show more material than just snippets, which means that Google users get much more useful search results and that much more of a scanned book might be shown online.

Authors might be afraid to give some content away for free online that they’re accustomed to charging for, but showing more can help sales, Google said, basing its judgment on data from book-search results involving content from the more than 10,000 publishers and authors that participate in the current program that can be used to show specified portions of a book.

“Our data show really conclusively a direct correlation between the more pages people view and the likelihood people click ‘buy the book,’” Stricker said, referring to present arrangements with in-copyright, in-print books, for which Google Book Search offers purchasing links.

Google keeps 37 percent of revenue from online book sales, advertising, and subscriptions; the not-for-profit registry would take a portion of the remainder for operating costs and distribute the rest to the rights holders. Although Google has an algorithm to set pricing for book downloads, rights holders can set prices through the registry if they want to override Google’s decision.

Settlement resistance
What’s not to like for authors? Google Book Search gives them a way to sell books that are out of print, which today for them make money only for used booksellers. And through other provisions, students and other researchers would get access to vast online libraries at institutions that pay for subscriptions, and the public would get a Google-funded computer with free access to the same in every U.S. library.

But the idea of being a cog in the Google machine doesn’t sit well with some–including the fact that authors must figure out whether they want to participate in the settlement and the Book Rights Registry.

“Under the actual law, it is Google’s burden and not yours to ask you for permission and then fairly negotiate terms of contract acceptable to you personally, not jam some monstrosity down your throat,” said Lynn Chu, a literary agent with Writers’ Reps who also called the proposed settlement a “ripoff for authors” in a Wall Street Journal opinion piece.

“The settlement creates a fundamental change in the digital world by consolidating power in the hands of one company,” Harvard professor and author Robert Darnton concluded in a New York Review of Books opinion.

Concerns about the settlement and its complexity led the judge to extend the opt-out deadline by four months to September 4, giving rightsholders more time to considering whether they really wanted to join the settlement agreement and giving Google more time to conduct its worldwide campaign to try to inform as many authors as possible of the proposed settlement–an important activity since the company must convince the court it fulfilled its obligations to inform members of the class of their involvement in the suit.

Another organization that raised objections is the Internet Archive, which operates the Wayback Machine to catalog snapshots of the Web in earlier days and offers out-of-copyright books online.

“If the settlement were approved, it would be really difficult for the Internet Archive to work with the same group of books–those with no known rightsholders,” said Peter Brantley, an Internet Archive director. If it tried to offering orphaned works online, “we could be faced with significant claims of infringement out of the blue.”

Google has patented technology for scanning books.

(Credit:
U.S. PTO)

Instead, Brantley would prefer to see the issue addressed through legislation that could define what a digital library, for example, had to do in trying to locate an author before being able to use an orphaned work. Such legislation also could set up a mechanism similar to the Book Rights Registry that could hold money in escrow for later distribution to rightsholders once they’re located.

“The best way of doing this is not through the court creating a private monopoly through a commercial actor, it’s crafting legislation through Congress,” Brantley said. That idea is within the realm of possibility: orphaned-works legislation made significant headway through Congress before faltering last year.

Monopoly power?
The Justice Department’s scrutiny is a new wrinkle for the settlement. It’s lost on no one that the Justice Department torpedoed a Google-Yahoo search-ad partnership last year by threatening a lawsuit. But Google argues Google Book Search isn’t anticompetitive.

“The agreement as structured in a way to encourage competition. It’s nonexclusive,” Google’s Stricker said. “The charter of Book Rights Registry explicitly says the registry will be able to work with other third parties to represent rightsholders who come forward.”

And Mike Boni, attorney for the author’s subclass, points out that participating in the Book Rights Registry or Google Book Search doesn’t preclude an author from other licensing moves. In fact, thinks the registry could help other online book efforts.

“If anything, it’s a positive,” he said. “If over time the Book Rights Registry locates authors of out-of-print books, it winnows down to a small number the number of books that have been difficult to find. And it can assist competitors of Google to reach licensing arrangements,” by facilitating contact with authors. And Google putting books online well help locate the “parents” of orphan works. “As Google digitizes books, information about the books will become more and more known. It will be easier and easier to locate the rightsholders of these books,” he said.

Nonetheless, even supporters have qualms.

“The project will be immensely good for society, and the proposed deal is a fair one for Google, for authors, and for publishers. The public interest demands, however, that the settlement be modified first,” said New York Law School’s James Grimmelman. “It creates two new entities–the Books Rights Registry Leviathan and the Google Book Search Behemoth–with dangerously concentrated power over the publishing industry. Left unchecked, they could trample on consumers in any number of ways.”

Randal Picker, a University of Chicago Law School professor who’s scrutinized the books project, believes that the rights that Google alone gets through the class-action suit are pertinent.

“What I think the judge needs to think about is whether we think the Authors’ Guild would on its own grant a similar license to competitors to Google. If answer is no, and there is good reason to think they would say no, this license will by its terms create monopoly power,” Picker said. “There is a chance this is the only orphan-works license that will created. No one else like the Internet Archive would be in a position to compete with Google with respect to the orphan works.”

Who else but Google?
Before siding with opponents or supporters of the agreement, try stepping back to look at the big picture. Chu asserts that scanning is neither rocket science nor expensive. But is it that true when viewed at the scale of all books published?

Google has patented technology to scan books that can correct for the 3D shape of a page. It’s scanned millions of books already. It has technology to search those books fast and to show those books online. It has a functioning business model that can subsidize the expense, and a will to actually take on the monumental challenge.

The music industry, whose CD-based music was unencrypted, still has yet to come to full terms with the digital era. Those with video content tentatively embracing online distribution, but also are struggling with the forces of the Internet. Google Book Search, in contrast, could help an analog publishing industry move to the digital era more gracefully, even possibly with some money to be made.

The physical incarnation of books have a solidity that the fleeting, impermanent Internet can’t match, but making books available online gives them new life by exposing them to people who might not have found them otherwise–even if they happened to be near a library that held that book and saw its title in a card catalog. Google has the most powerful engine today to help people discover exactly what’s in those books, and it has the servers, storage, and network capacity to deliver that information to the world. It even has increasingly sophisticated translation technology that could bulldoze literary language barriers, and digitization could make countless books more easily available to blind people.

Indeed, who else but Google has the capability to transport centuries of accumulated text into the digital future? Microsoft dropped its book-scanning project, and Amazon appears more interested in commercial transactions. The Internet Archive has hundreds of thousands of books available, but it doesn’t operate on Google’s scale, and the nonprofit group hasn’t pushed hard enough to try to break the copyright logjam the way Google has.

Then, too, think of the consequences of Google controlling the content of the world’s books. Do you want the act of browsing the library to leave fingerprints in a server log, to become a transaction whose details can be revealed through a subpoena? Google has the best search engine, the most complete online maps, the most popular video site, and it wants to house your e-mail, spreadsheets, blogs, photos, and health data. Do you want Google to keep the keys to the world’s library as well?

“It’s not beyond the realm of possibility to digitize every book ever been printed. That’s a boldness the national libraries had not imagined was in the realm of reach. We all owe Google credit for saying, ‘Go for it.’ That is a huge benefit to global society–to digitize the information that humans over hundreds of years have garnered into these things we call books. That has benefited everyone,” Brantley said. “What doesn’t benefit us that…Google alone will be able to provide access to that information in ways that cause us deep concern for privacy, pricing, and innovation.”

Sony replaces top TV exec

21 Aug 2010

Sony might be gaining share in the LCD TV market, but the overall television segment of Sony Electronics is still losing money.

(Credit:
Target)

On Tuesday, Sony announced a change to top management intended to reverse its sagging TV profits. The head of Sony’s audio business, Hiroshi Yoshioka, has been tapped to replace Takashi Fukuda, who has run the TV business, the Wall Street Journal reported. The change takes affect Tuesday.

Though Sony has aggressively stepped up its TV shipments recently–it shipped the most LCD TVs worldwide for the last quarter of 2007–profits are a different story. The company said earlier this year it did not expect to post a profit for the fiscal year that ended Monday.

Sony’s TV unit has struggled over the last year, but its electronic business has improved overall. The head of its U.S. electronics business, Stan Glasgow, said last month that the holiday sales period in late 2007 was the company’s best ever.

Many of the top-tier TV manufacturers were caught off-guard by upstart LCD TV brands like Vizio and Westinghouse, which quickly drove down the costs of LCD sets in 2007 by selling through club stores like Costco and Sam’s Club.

In response, Sony, which has traditionally branded itself as a high-end electronics seller, began cautiously testing out LCD models made specifically for discount retailers Wal-Mart Stores and Target last summer. The lower-priced and more basic-featured models were a smashing success, according to Glasgow, and Sony has increased the number of models it offers through both retail outlets.